What does the concierge actually do?
The concierge plans the guest's day. Yacrew describes the post as handling guest logistics: travel, reservations, activities and special requests, handled with discretion. Yotspot puts it more plainly. The concierge makes sure every need of the owner and guests is met, and treats a request that looks impossible as a problem to solve. Some yachts now write this level of personal service into their contracts with clients, Yotspot says, and that is why a dedicated post exists at all.
Day to day, that means research and planning. Wilsonhalligan says the person doing concierge work has to research itineraries and present them to the owner or guests. Security, transport, restaurants and attractions all have to be arranged. Behind that sits the business side: costs, suppliers and guest complaints. Expect more time on the phone and laptop than with a polishing cloth.
Where does the post sit on board?
Yotspot and Yacrew both list concierge as an interior post. On large yachts, Yotspot notes, the interior can split into housekeeping and service, each with its own head. A dedicated concierge is one more specialist in that bigger team.
On many yachts the work is part of another interior post rather than a separate job. Wilsonhalligan says the purser sometimes does concierge work, though more often the chief stew does. On smaller yachts the chief stew covers provisions, accounts and concierge work in one job. Dockwalk's crew guide lists guest concierge among the purser's duties, with the purser reporting to the captain. If you want this work, the realistic route is usually through a chief stew or purser post.
Who gets hired, and what skills count?
Yotspot's role profile asks for previous high-end hospitality experience, immaculate presentation, top-level service, provisioning anywhere in the world, advanced wine and champagne knowledge, strong computer skills and outstanding organisation. Extra languages and etiquette training are listed as desirable.
One advert on Yotspot, posted in August 2026, shows how the title is used on a small private yacht. A 34m motor yacht with three permanent crew wanted a concierge manager and host to run the interior alone. It asked for three or more years as a lead stew, yacht purser or estate manager, plus STCW basic training, an ENG1 and a clean background check. The job covered housekeeping, laundry, inventory, cocktails and table service, and arranging dinner bookings and trips ashore.
Which shore firms do similar work?
Ashore, concierge work is usually done by yacht agents and supplier firms rather than one person on board. Superyacht Times lists companies such as BWA Yachting in Monaco, Yacht Help Group in Spain, International Yacht Service in Italy and Indo Yacht Support in Indonesia, each offering concierge services alongside provisioning, fuel or other shore support. BWA describes its work as supporting captains, managers and crew, from multi-country itineraries to single port calls. For crew who want a shore job later, the planning and supplier skills carry across to that work.
What you need
- STCW and PSAYotspot's concierge profile lists STCW basic training and Proficiency in Security Awareness as standard requirements.
- ENG1 medicalYotspot lists the ENG1 seafarer medical certificate for the post, and the August 2026 concierge advert also required it.
- Hospitality backgroundYotspot asks for previous high-end hospitality experience. The 2026 advert wanted three or more years as a lead stew, purser or estate manager.
- Wine and service knowledgeYotspot lists advanced wine and champagne knowledge and top-level service skills.
- Organisation and ITStrong computer skills and organisation appear on Yotspot's list. Wilsonhalligan says itinerary research and presentation are core skills.
- Languages and etiquetteYotspot names extra languages and etiquette training as desirable.
How to get there
- Early seasonsInterior crewLearn service, housekeeping and guest care as a stew. Concierge is listed as an interior post by Yotspot and Yacrew.
- After 3+ yearsSenior interior postChief stews often handle concierge work, according to Wilsonhalligan. Lead experience is what adverts ask for.
- Senior stagePurser or dedicated conciergeWilsonhalligan recruits pursers mainly from chief stews and cruise ship pursers, and pursers may carry concierge duties.
Related pages
Questions people ask
Is a yacht concierge part of the interior department?
Yes. Yotspot and Yacrew both list concierge under interior jobs. On large yachts the interior may also split into housekeeping and service teams, each with its own head.
Do most yachts have a dedicated concierge?
Not all do. Wilsonhalligan says concierge duties can sometimes fall to the purser, though quite often the chief stew does them. A dedicated title tends to appear where an owner or charter contract asks for a higher level of personal service.
What certificates does a yacht concierge need?
Yotspot lists STCW basic training, PSA and an ENG1 medical. A 2026 concierge advert on Yotspot also asked for a clean background check and a passport that could clear US and Bahamian customs.
Can you go straight into a concierge job without yacht experience?
It is unlikely. Yotspot asks for previous high-end hospitality experience, and the 2026 advert wanted three or more years as a lead stew, purser or estate manager. Most people get there by working up through interior posts.
Who does concierge work for yachts from ashore?
Yacht agents and supplier firms. Superyacht Times lists companies such as BWA Yachting, Yacht Help Group and International Yacht Service offering concierge services, along with provisioning and shore support.
